Terms and Conditions
NetNGN Hosting Solutions provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available.
All clients of NetNGN Hosting Solutions are subject to the following terms of service:
Indemnification Policy
You agree to use all NetNGN Hosting Solutions services and facilities at your own risk.
NetNGN Hosting Solutions specifically disclaims all warranties of merchantability and fitness for a particular purpose.
In no event shall NetNGN Hosting Solutions be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages.
Customer agrees that it shall defend, indemnify, save and hold NetNGN Hosting Solutions harmless from any and all demands, liabilities, losses, costs and claims,
including reasonable attorney’s fees asserted against NetNGN Hosting Solutions, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer,
it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless NetNGN Hosting Solutions against liabilities arising out of
Any injury to person or property caused by any products sold or otherwise distributed in connection with NetNGN Hosting Solutions’s server.
NetNGN Hosting Solutions reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers.
Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement
any defective products sold to customer from NetNGN Hosting Solutions’s server. NetNGN Hosting Solutions shall be the sole judge of what violates this Policy.
Billing/REFUNDS:
At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan.
If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs and ownership.
(Domain Name registration fee is nonrefundable).
- If you cancel within 30 days and your plan includes a free domain, Netngn will deduct a non-refundable domain fee of 12.00 from your refund. This not only covers our costs, but ensures that you won’t lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
- Netngn does not offer any refunds for cancellations that occur after 30 days.
We accept Visa, Master Card, American Express, Discover Card. For webhosting plans we will setup your account without any paying.
Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. Their are no contract
periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
Late Payments:
All accounts are billed according to the dates they were first activated on.
If you will not pay for service renew in 5 days after deactivation, your account will be suspended.
If you will not pay for service renew in 30 days after deactivation, your account will be terminated.
You will receive an email reminder 5 days till deactivation.
Acceptable Use Policy:
All services provided by NetNGN Hosting Solutions may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material in violation of any United States Federal,
State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene,
or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless NetNGN Hosting Solutions and its employees
from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and
strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform
you when and why any action has been taken. Pornography is prohibited on all NetNGN Hosting Solutions servers. This includes sites that include sexually explicit or
hardcore images and/or advertising.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than
the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.
Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent
to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or
consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data,
harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network.
We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software,
audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to
distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
LIMITATION OF LIABILITY:
NetNGN Hosting Solutions shall not be responsible for any claimed damages, including incidental and consequential damages,
which may arise from NetNGN Hosting Solutions servers going off-line or being unavailable for any reason whatsoever.
Furthermore, NetNGN Hosting Solutions shall not be responsible for any claimed damages, including incidental or consequential damages,
resulting from the corruption or deletion of any web site from one of NetNGN Hosting Solutions servers. All damages shall be limited to
the immediate termination of service.
DISCLAIMER:
NetNGN Hosting Solutions cannot be held liable for system downtime, crashes, or data loss.
We cannot be held liable for any predicted estimate of profits in which a client would have gained
if their site was functioning. Certain services provided by NetNGN Hosting Solutions are resold.
Thus, certain equipment, routing, software, and programming used by NetNGN Hosting Solutions are not directly owned
or written by NetNGN Hosting Solutions. Moreover, NetNGN Hosting Solutions holds no responsibility for the use of our clients accounts.
If any terms or conditions are failed to be followed, the account in question will be automatically deactivated.
We reserve the right to remove any account without advanced notice for any reason without restitution as NetNGN Hosting Solutions sees fit.
FURTHERMORE, NetNGN Hosting Solutions retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.